FAQ
Frequently asked questions
Are you a veterinary clinic?
No. We provide non-medical, preventive oral-care services and education. We do not diagnose, treat, sedate or perform dental procedures. Those services must be provided by a licensed veterinarian.
Do you use anesthesia or sedation?
No. We never use anesthesia, sedation or medication.
Which pets do you see?
Dogs and cats. If your pet is very anxious or has a known medical condition, please let us know when booking.
Is a deposit required?
Some appointments may require a deposit, shown clearly at checkout before you pay. See our Cancellation/Refund Policy for details.
Can I cancel or reschedule?
Yes. Please review our Cancellation/Refund Policy for notice periods and refund terms.
What if you notice a problem?
We'll share what we observed in plain language and recommend you consult a licensed veterinarian.
Still have questions? Contact us.
Ready for a brighter smile?
Schedule a gentle visit or ask us anything about your pet's oral care.